Business Ensuring uninterrupted operability is crucial for the long-term sustainability Continuity of our business. INTRODUCTION Digital Edge is dedicated to safeguarding against key risks such as weather-related incidents, 昀氀oods and 昀椀re. We remain steadfast RESPECT FOR in providing our customers and partners with the uninterrupted operability needed in today’s digital landscape. RESOURCES RESPECT FOR Business Continuity Progress and Goals PEOPLE AND In 2023, Digital Edge achieved 100% uptime in all our data COMMUNITIES centers and had no information security incidents. As the digital landscape changes, we are raising the standard of infrastructure RESPECT FOR in both the developed and emerging markets to future-proof our TRANSPARENCY business. We take a proactive approach and invest in enterprise risk management (ERM) to maintain uptime performance and protect against potential business interruptions. APPENDIX Our state-of-the-art infrastructure addresses considerations like weather, seismic activity, access to water, 昀椀re suppression systems, emergency management systems and other integrations to ensure business continuity. We are also deploying technologies like big data and robotics in key facilities to monitor and optimise data in real time, maximise uptime and enhance overall e昀케ciency. In 2023, Digital Edge conducted our 昀椀rst emergency simulation training to test and evaluate the e昀昀ectiveness of our escalation process 昀氀ow. The exercise identi昀椀ed strengths, weaknesses and areas for improvement in response procedures as well as the team’s readiness in handling such incidents. We continue to improve our escalation processes and utilize our Risk Management Policy that provides a framework to assess, monitor and mitigate risks across our footprint. ASSESSING CLIMATE RISK AND RESILIENCE In 2023, we continued our collaboration with Jupiter Intelligence, a renowned authority in climate risk analytics, to perform climate risk analysis for all Digital Edge data center locations. Jupiter’s ClimateScore™ Planning incorporates a comprehensive set of applications for asset-level physical risk analysis, providing our leaders with insights into potential impacts of weather events on © 2024 Digital Edge ESG Report our facilities. 32
