Customer Privacy Digital Edge’s data handling and storage practices ensure robust data management and and Data Security security in line with our industry’s highest standards. INTRODUCTION Our customers deserve and expect high protection against cyberattacks, data leaks and breaches from us as their RESPECT FOR partners. To meet these expectations, we have implemented a comprehensive set of practices that instill strong trust RESOURCES in the security and integrity of our data center systems. RESPECT FOR This commitment extends to ensuring the safety not only PEOPLE AND of our customers but also their users. Our proactive measures COMMUNITIES are designed to fortify the protective layers safeguarding against potential threats. RESPECT FOR Customer Privacy and Data Security Progress and Goals TRANSPARENCY We prioritize the privacy of all stakeholders, including customers, website or facility visitors, suppliers, partners and APPENDIX other collaborators in our business. We take our responsibility to protect stakeholder data seriously and align ourselves with the certi昀椀cations that are leading the data center industry. In 2023, Digital Edge had no reported incidences of data breach. In 2023, Digital Edge also introduced a Visitor Management System (VMS) to streamline access and check-in/out processes for contractors and visitors at our data centers. This automated system e昀케ciently handles site visits and Permit to Work (PTW) requests and uses authentication features to issue access cards via electronic kiosks, categorizing individuals accordingly. The VMS is an important addition that balances customer experience with the needs for data privacy and security. We will continue to adopt the latest technologies that deliver privacy and security, improved e昀케ciencies and the best customer experience. DATA SECURITY AND PRIVACY CERTIFICATIONS ACHIEVED In April 2023, all Digital Edge’s operational data centers achieved ISO 27001 standards for information security management systems. Digitial Edge has also added two additional privacy and security certi昀椀cations. All operational data centers have achieved SOC2 Type 2 and Payment Card Industry Data Security Standards (PCI DSS) related to © 2024 Digital Edge ESG Report internal security controls and systems. We plan for new sites to be certi昀椀ed within one year of opening. 30